How it works
Set up once. Then it is just scan and go.
Getting ready takes a few minutes and happens once. Every ride after that starts with a scan.
Before your first ride
Three things, once
01
Create your account
Enter your phone number and confirm the code we send you. That is your account.
02
Verify once
Add your identity document and a quick face check. It happens once and protects every rider and every vehicle.
03
Add a payment method
Top up your wallet or add a card. You see the estimated cost before every unlock.
Every ride
Find → Scan → Ride → Park
01
Find
Open the app and see the vehicles around you on the map, with battery level and the distance to each one. Reserve one while you walk to it.
02
Scan
Scan the QR code on the handlebar or enter the vehicle number. A short check reminds you of the basics before the vehicle unlocks.
03
Ride
Ride at a calm speed, keep to the road rules of your city, and watch for slow zones the app shows you in advance.
04
Park
End your ride in a permitted parking area, stand the vehicle upright out of the way of people, and confirm with a photo. Your receipt appears right away.
- Open the map and pick a vehicle — battery level and walking distance are shown.
- Reserve it while you walk. The reservation is free for a short, visible window.
- Scan the QR code on the handlebar, or enter the fleet number printed on the frame.
- Confirm the short pre-ride check: brakes, tyres, lights, and that nothing is loose.
- The vehicle unlocks and the ride begins. The app shows time and cost as you go.
- Zone guidance warns you before a slow zone, a no-ride area or the edge of the service area.
- End the ride in a permitted parking area, park upright, and confirm with a photo.
- Your receipt appears immediately, with each charge on its own line, and stays in your history.
Ending well
Parking is part of the ride
A shared vehicle parked badly is a problem for everybody on the street. Parking is part of the ride, not an afterthought.
- End your ride inside a permitted parking area shown on the map.
- Stand the vehicle upright, wheels aligned, clear of walkways, doorways and ramps.
- Never block a shopfront, a crossing, a bus stop or a wheelchair route.
- Confirm with a photo — it protects you if the vehicle is moved later.
- If a parking area is full, the app guides you to the nearest alternative.
Be first to ride
The SYIBE app is being prepared for release. Leave your details and we will tell you the day riding opens in your city.