Supplier & Partner Code of Conduct

Scope: this code applies to vehicle and battery manufacturers, IoT and hardware suppliers, logistics and freight providers, warehousing and maintenance contractors, cleaning and field-operations contractors, technology and hosting vendors, payment and verification providers, marketing agencies and any subcontractor they engage for SYIBE work.

Labour and human rights: no forced, bonded, trafficked or involuntary labour; no child labour and no work by young workers that is hazardous or interferes with schooling; freely chosen employment with the right to leave on reasonable notice; no withholding of identity documents or wages as a means of control; and no recruitment fees charged to workers.

Wages and hours: wages, overtime and benefits at least as favourable as applicable law, paid on time and in full with an understandable payslip; working hours and rest days within legal limits; overtime voluntary where the law requires.

Non-discrimination and dignity: no discrimination in hiring or employment on grounds of sex, religion, sect, ethnicity, national origin, disability, age, marital status or political opinion; no harassment, physical punishment, threats or abusive treatment; and an accessible internal channel for workers to raise concerns without retaliation.

Health and safety: risk assessment for the work performed, appropriate protective equipment provided at no cost to the worker, safe handling, storage, charging and transport of lithium batteries, fire prevention and emergency procedures, safe vehicles for field and logistics work, and reporting of serious incidents to SYIBE without delay.

Environment: compliance with environmental permits and law, responsible management of batteries and electrical waste including collection, reuse where possible and licensed recycling, avoidance of unnecessary packaging, and no dumping of hazardous material.

Business ethics: no bribery, kickbacks, facilitation payments or improper payments to officials; no gifts or hospitality intended to influence a SYIBE decision; disclosure of conflicts of interest; fair competition; accurate books and records; and compliance with applicable sanctions, export-control and anti-money-laundering requirements. [LEGAL REVIEW REQUIRED]

Data protection and security: suppliers who process SYIBE or rider data act only on SYIBE's documented instructions, apply appropriate technical and organisational security, restrict access to staff who need it, do not use the data for their own purposes, notify SYIBE of a suspected breach without undue delay, and return or delete data at the end of the engagement. Personal data of riders is never used for the supplier's marketing or model training.

Subcontracting and transparency: a supplier may not subcontract SYIBE work without prior written approval, must pass this code down to any approved subcontractor, and remains responsible for its subcontractors' compliance; SYIBE may ask for information about the supply chain relevant to this code.

Verification and consequences: SYIBE may request self-assessment, documents or an audit on reasonable notice, and may conduct or commission an on-site review. A confirmed breach leads to a corrective-action plan with a deadline; a serious breach, a repeated breach or a refusal to cooperate may lead to suspension or termination of the relationship.

Reporting a concern: anyone — including a supplier's own workers — can report a suspected breach of this code to conduct@syibe.com. Reports may be made anonymously, are handled confidentially, and SYIBE does not tolerate retaliation against a person who reports in good faith.

This code sets minimum standards and does not reduce any obligation in a supplier's contract or under applicable law; where the two differ, the stricter requirement applies.