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Account Deletion Policy

How a person requests deletion, what happens immediately, what is retained by law, and how remaining balances or open matters are handled.

Dependency class
A · Universal platform policy
Can be drafted now and finalised internally.
Consent
Contextual
Account deletion
Not revocable while the account is active

Version 0.1-draft · v1 Working Draft — frozen

Draft clauses

Account Deletion Policy

  1. 01

    Deletion can be requested inside the application and is confirmed by a verification step.

  2. 02

    An open ride, unpaid balance, open dispute or active investigation must be resolved before closure completes.

  3. 03

    On completion: profile, contact data and verification references are deleted; financial and safety records are retained only as legally required.

  4. 04

    Wallet balance handling: remaining funds are refunded or forfeited according to the Payment & Wallet Terms.

  5. 05

    Deleted accounts cannot be restored; a new account requires new verification.

Open questions for legal review

  • Whether unused wallet balance is refundable, and by which method.

These documents are professional working drafts prepared for the SYIBE operating model. They are not legal advice and are not approved production legal language. Before public launch, every jurisdiction-sensitive document must be reviewed by qualified local legal counsel once the corporate entity, regulatory classification, municipal permissions, insurance structure, payment provider, KYC provider and hardware structure are finalised.